Health checks
Regular checks that catch small issues before they become downtime or errors.
Forms testedLinks checkedErrors reviewed
Monthly care that keeps your site secure, backed up and fast.
Security updates, backups, uptime and performance monitoring, and a set number of monthly support hours, for any WordPress, WooCommerce, Magento or Shopify site.
For sites we built, and sites someone else built.
Northwind StudioWork · Journal · Contact
Architecture for calm, modern homes
Book a consultationJournalDesigning for light
JournalA coastal retreat
JournalMaterials we love
- Years of experience
- 10+
- Projects completed
- 200+
- Happy customers
- 340+
- Average rating from 80+ reviews
- 4.9/5
What a care plan covers.
We check, update and fix before something breaks, not after.
Software and plugin updates
Platform, theme and plugin updates that keep your site secure and compatible.
Platform coreUpdatedThemeUpdatedPlugins and extensionsUpdated
Security monitoring and fixes
We watch for threats and fix vulnerabilities before they cause harm.
Security patch appliedThreats monitoredVulnerability fixed
Backups and recovery
Regular backups, so your site can be restored quickly if anything goes wrong.
Backup takenBackup checkedRestore point ready
Bug fixes and content updates
Broken pages, display issues and text or image changes, handled for you.
RequestFixedChecked
Performance
Speed work that keeps pages loading fast and visitors engaged.
Page speedMonitoredImagesOptimisedUptimeMonitored
Details shown are examples of the work, not a specific client.
Is a care plan right for you?
Plans are sized to your site and the support hours you need.
A care plan suits you when
- Your site is live and your business depends on it
- You have no developer in-house to keep it updated
- You want small changes made without a new project each time
- Your site was built by someone else and needs looking after
Good to know
- We maintain WordPress, WooCommerce, Magento and Shopify sites
- Each plan includes a set number of monthly support hours, depending on the plan
- Agencies can resell care plans under their own brand
“Magexweb team, has been my right-hand developer team for about 6 years now! I would not be where I am today without them. They NEVER complain, even when I go crazy on their butt for urgent tasks lol. They are just a wonderful group of human beings. Thank you for all your hard work over the years!”
Choose how we work together.
Three working models. We agree the model and the price before work begins.
For a clearly defined scope
Fixed cost
A transparent, all-inclusive price agreed before work begins, with no surprise costs and a fixed delivery timeline.
- All-inclusive pricing
- Defined scope
- Fixed timeline
- Predictable budget
Project plan Price agreed
- Scope agreedWeek 1
- Design approvedWeek 2
- Build on stagingWeeks 3–4
- LaunchWeek 5
For evolving work and ongoing support
Hourly
You pay only for the hours worked, with detailed time tracking. Suits work where requirements may change.
- Pay per hour
- Flexible scope
- Transparent time tracking
- No long-term commitment
Time log This week
| Mon | Checkout layout fix | 1.5 h |
| Tue | New landing page section | 3.0 h |
| Thu | Plugin update and testing | 1.0 h |
| Total | 5.5 h |
For ongoing or multiple projects
Dedicated team
A person or team working only on your projects for a set period, aligned with your brand and workflow.
- Exclusive dedicated resource
- Faster turnaround
- Flexible terms
- Ongoing project support
Your team Only your projects
DV
DeveloperYour themes, features and fixes
PM
Project managerYour single point of contact
How a care plan starts.
We review your site first, then agree a plan.
- 1
Review & plan
We review your site, hosting and access, and agree the plan and monthly support hours.
- 2
Back up & secure
We take a full backup and fix any urgent security or update issues first.
- 3
Monthly care
Updates, backups and monitoring run every month, and you send requests as they come up.
- 4
Report & improve
You get a regular update on what was done, and we plan bigger changes with you.
Agencies: white-label care plans.
Offer maintenance to your clients without hiring. We work under your brand, sign an NDA first and never contact your clients.
Your agencyExample white-label care plan
- NDA signedBefore any client details are sharedDone
- Audit and scopeScope, pages and integrations reviewedDone
- Staging ready for your reviewYour team signs off firstIn review
- Launched under your brandYour client only ever sees youNext
Common questions.
Something else on your mind? Ask us directly.
What's included in a maintenance plan?
Security updates, regular backups, uptime monitoring, performance checks, and a set number of monthly support hours, depending on the plan.
Can agencies resell your care plans?
Yes. We work under your brand with no client-facing contact from us, backed by an NDA, on either project-based or ongoing retainer terms.
Do you work with businesses outside India?
Yes. We work with clients and agencies remotely worldwide, with flexible communication across time zones.
Which platform should my next site use?
It depends on your goals. WordPress suits content-driven or brochure sites, Shopify fits product-based businesses wanting a managed ecommerce experience, and Magento is built for larger catalogs or complex B2B needs. We'll recommend the right fit on a free call.
Other services.
The same in-house team, across every platform we build on.